There are seven characteristics of good leaders in BPO business. And they are as follow:
- Great Listener: They listen to the problem and think to resolve them.
- Ethical: They are always in manners.
- Analytical: They talk sense instead of wasting time in useless talk.
- Driven: They are always self-motivated. They don’t need anyone else to make them ambitious.
- Set the Example: They lead from front and create examples for their subordinates.
- Responsible: They are accountable without other’s follow up.
- Share the Credit: They appreciate the work and try to get appreciation for their juniors instead of themselves.
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